Business owners shouldn’t be afraid of feedback, but rather use it in a proactive and productive way. Those who don’t encourage customer feedback and dialogue through reviews miss out on valuable business information about what they are doing well and not so good. Use feedback to correct issues, strengthen the brand and further build credibility.
When it comes to products, most people certainly appreciate another persons opinion.
Many of our Nextwave Commerce clients are utilising reviews to assist potential customers in making that all important purchase decision.
Talk to us today about utilising reviews on your website.