Project overview

Medusa creates hair extensions of the highest quality and offers wholesale prices direct to the public. They are the only supplier of human hair extensions in Australia who offer a custom made service while also stocking a large range of ready to ship products.

Medusa’s previous website and online store had become quite dated and difficult to use for both customers and the Medusa digital team. It was starting to impact the growth of this market leader and given their discerning style conscious customers, and the evolution of online retail in general, the business was losing market share to their competitors. As a result, they were missing out on sales, and spending more time on administration rather than building the business. Nextwave to the rescue!

Services provided

Consulting
Platform Selection
Design
UX / UI
Development
Product Configurator
VIP Program

Blog
Product Reviews
Shop on Instagram
Basic CRM
Google Suite
Email Marketing
+ more

Exceeding sales targets and well on track to grow into the future

 

Nextwave designed, delivered and continues to support a beautiful new website on the WooCommerce platform. The site is now easier to use and far more effective in converting visitors to customers. Along with new additions like a VIP program, a product configurator and new payment methods like Afterpay and Zippay, the new Medusa website quickly streamlined back-office operations with real-time shipping quotes, shipping updates. Another valuable new addition from a content and search engine ranking perspective is a  useful blog full of how-to’s, care guides, beauty tips and tricks, new product news, customer testimonials and more.

 

Poised to build and not just maintain their success

 

Post-launch, the website soon exceeded sales targets and due to Nextwave’s involvement in providing ongoing digital marketing services, Medusa is well on track for future growth.

It’s also well worth noting customer support queries are well down also with the new website, further freeing up Medusa’s internal resources to build and not just maintain their success.

Platforms used

Platforms used

What they said

” The new Turnstone website has quickly become an effective tool in the business. It has streamlined operations, and continues to deliver efficiencies for us and our clients.  “

Thinking about a similar project?

Get in touch with us today for a chat about your particular needs. We’d love to help your business grow online,
or see more recent client work below.

What they said

” The new Turnstone website has quickly become an effective tool in the business. It has streamlined operations, and continues to deliver efficiencies for us and our clients. “

Thinking about a similar project?

Get in touch with us today for a chat about your particular needs. We’d love to help your business grow online,
or see more recent client work below.

What they said

” The new Turnstone website has quickly become an effective tool in the business. It has streamlined operations, and continues to deliver efficiencies for us and our clients.  “

Thinking about a similar project?

Get in touch with us today for a chat about your particular needs. We’d love to help your business grow online,

or see more recent client work below.

 

Let’s do digital business

Get in touch

What started as the humble world wide web is now an ever expanding universe of channels, platforms & opportunity. We’ll help you focus on what’s important to grow your business online.

Contact Nextwave

[email protected]
1300 859 805

Find Nextwave

Armstrong Street
Byron Bay NSW 2481
Studio visits by appt only

Work for Nextwave

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